Return Policy

Updated as of 13/10/2022

Given that socialmadness is a service delivered digitally, it's crucial to thoroughly comprehend our return policy:

socialmadness operates under a 7-day money-back assurance scheme. Should you find that socialmadness has not fulfilled the services you paid for within your initial 7-day period, please get in touch with our support crew through our contact page or directly via contact@socialmadness

Our dedicated Customer Success Manager will promptly evaluate your request. Generally, the return process takes between 3-10 business days, depending on your banking provider, and will be conducted via the same mode of payment originally used.

Beyond the 7-day service period, we do not provide refunds. By signing up for socialmadness, you consent to bear all costs in line with your selected plan and these stipulations.

Please be aware of the following:

• No exceptions can be made to ensure equal treatment of all clients.
• Due to the nature of our digital service, we monitor your order completion from our server to guarantee fairness and honesty for all our patrons. You're always welcome to submit proof of non-fulfillment, and we will take it into consideration.
• Our ultimate goal is to deliver immense value, and we always strive to resolve any issues prior to processing a refund or granting website credit.
• We primarily offer store credit to our customers. While human errors can occur, we are committed to rectifying these for your benefit.